Category: Lessons learned

Posted on

10 Great Ways to Rise Above Office Politics and Be a Winner in the Workplace

“Mondays aren’t so bad, it’s your job that sucks.” -Anonymous graffiti artist

It’s Monday again, groan… This is the exasperated refrain that can be heard around the world, in every language at the start of each new work week. In the photo of street graffiti above, we are cheekily chided: “Mondays aren’t so bad, it’s your job that sucks.” In a typical case of “it’s funny because it’s true”, the accusing words resonate with us. But are those irreverent words really true? Do the millions of people around the world who dread each Monday’s arrival really have jobs that suck? With all the drama, frenemies, nonsensical rules and un-stimulating environments many of us experience at work, maybe do have horrible jobs. Or maybe not.

Maya Angelou wrote “If you don’t like something, change it. If you can’t change it, change your attitude. Don’t complain.” I’m with Maya. I can’t promise you that after reading this you’ll be bounding out of bed gushing with anticipation for the work week ahead, but here are ten tips to help you get out of your own way, and become a winner at work.

1. Be Strategic

Focus on what you are longing to achieve. When you go to work each day, you should have your life goals in mind. Do you want a raise or a promotion? Are you working at accumulating the downpayment for a house? Are you planning on starting a family? Concentrate on the future, and you will find yourself less concerned with gossip and petty complaints.

2. Take the High Road

When you’re stuck in close quarters with the same people for eight hours day after day, sooner or later someone is going to do something that will make you really angry. You’re only human, and tempers will flare. The key is to not let it get the best of you. As a person with big goals in mind, don’t ruin your reputation just to get a few moments of gratification by publicly venting your anger. In explosive situations, walk away, have a drink of water, take a break, but by all means do not blow your top. In the same vein, don’t resort to becoming passive aggressive and taking things out slowly on the person who upset you with sarcasm or political maneuvering.

3. Craft a Personal Vision

What do you want to be known for at work? How will accomplishments in this job affect future career aspirations? When I was fresh out of university as an audit assistant with Ernst & Young, I made a list of qualities I wanted to strive for in my work. “My Commitment to Excellence” was my professional manifesto, printed on an 11′ x 4′ card and posted on my cubicle wall. It listed a handful of values and practices I wanted to be held accountable for by myself, my colleagues and my bosses. This was probably taking it a bit far, and it makes me laugh to think of it now, but it helped me to go from being an unmotivated, mediocre student to a top performer at work.

4. Choose to be a Victor, not a Victim

Every situation in life comes with its own set of limitations; work is no different. There are inevitably going to be circumstances which occur at work which will be both unpleasant and outside your control: the sick day policy might change, you may have to suddenly start working shifts, there may be a wage freeze imposed. Only losers waste time pining over things they cannot control. Be a winner; decide today not to waste your time and energy complaining about things you can’t control. Get over it and move on.

5. Set Growth Goals

We all have things we can do better in life. You will not become a winner by basking in mediocrity. Commit to being much better than average. Set a goal to become one of the top 10% of performers at your workplace. Pay close attention to performance reviews, and create your own personal self-improvement plan. Get ongoing feedback from your colleagues and supervisors, and set yourself daily goals and measurable targets.

6. Become an Effective Communicator

It has often been said those who are able to communicate effectively have an advantage at work and in life. Make a decision to become one of the best communicators among your colleagues. Good communicators know how to effectively employ eye contact, body language, tone of voice, and they are adept at choosing the right words. Challenge yourself to speaking up, and to being courteous and friendly in every interaction. Most conflicts arise or are fueled by ineffective communication, so your new skills will go a long way toward helping you avoid workplace misunderstandings.

7. Embrace the Big Picture

If you’re going to be a winner in the work place, you’re going to have to trade in your myopic mindset for one that embraces the big picture. If you had your supervisor’s job, would you be spending time grumbling in the lunch room about the new policy on tardiness? Probably not. Make an effort to learn more about how the organization functions, why certain decisions are made, and what makes it tick. Finding out the reasons behind unpleasant mandates can give you a different perspective, and will neutralize the powerlessness that comes with not knowing why.

8. Stay Organized. Stay Busy.

My grandfather used to say “the devil finds work for idle hands to do”. Many people develop the habit of lack-luster performance out of sheer boredom. If you go to work every day waiting to be told what to do, watching the clock and longing for home time, you are bound to hate your job. You’re bored. It is no wonder you’ve become embroiled in office gossip and politics just to liven things up. Instead, make a commitment to go to work each day with a purpose. Have a list of the things you would like to accomplish, and volunteer to help out if you run out of things to do. In this way, you will no longer have time to wonder who is talking about you behind your back.

9. Think Win-Win

To truly be a winner in the workplace, you must learn to think win-win. This will require you choose to compromise, not to give in, but to evaluate all the options and choose a path that will not only benefit you, but all concerned. It’s a give and take. If you make a decision to work on this every day, you will develop the reputation of being a fair-minded person, and a good negotiator. You will find yourself gaining a lot more than you would have by selfishly fighting for your own gain.

10. Nurture Your Enthusiasm

Enthusiasm can be an elusive quality. Many of us only show it in response to exciting events, others hardly ever, and yet there are those who appear to exude it from within. An enthusiastic person has a winning attitude. They choose to see the opportunities in every challenge they face. They know how to generate energy and positive vibes even in the worst of circumstances. Viktor Frankl, a Holocaust survivor, wrote a groundbreaking book called ‘Man’s Search for Meaning‘. In it, he celebrates the kind of attitude it took to make it through a Nazi death camp alive. The person who is able to think positively in sticky situations, and devise a desirable conclusion, is the person who will win. Commit today to becoming an enthusiastic person.

 

Being a winner in the work place starts with a decision, it starts with you. Here’s to happier Mondays in the future!

Let me know what you thought of this post in the comments section, and if there’s anything else you would add to the list. If you liked it, be sure to share it with someone you care about.

Posted on

11 Tips for Brand New Senior Managers

You’ve finally gotten the promotion you’ve dreamed of. You’re finally in charge. Being the new corporate head, division chief or general manager will be harder than you could have imagined. Here are ten tips to help you negotiate this unknown territory and remain grounded, while achieving the results you can be proud of.

1. Check Your Ego at the Door

You’ve gotten to where you are because you’re a superstar. You are brilliant. You worked harder than your colleagues and got promoted faster, too. Maybe you had passable technical skills, but excellent networking and people skills and brown-nosed your way to the top. None of that will help you now. It’s not about you any more. It’s no longer just your career. Your performance will now be dependent on the results you achieve through your team.

2. Listen

Companies usually appoint new leaders out of need. Perhaps the old CEO retired, or the previous division head was fired. Now it’s on you to achieve those unrealistic results. Even if you have been with the company for years, you must go in with a clear mind and survey the territory with fresh eyes. You may be tempted to believe you already have all the answers. Resist that temptation. Pretend you know nothing, and listen. Listen to your managers and direct reports. Listen to your line staff. Listen to your suppliers. Listen to your customers. Listen. Create forums where people will be frank with you. Take it all in, and fill a brand new slate.

3. Craft A Vision

After taking the helm, you will be expected to chart the course for the organization. You need to decide where you want to go, and the strategies you will use to get there. Your people need something to believe in, but you have to believe it first. Craft an inspirational and aspirational vision that will serve as your company’s proverbial ‘pillar of cloud by day and pillar of fire by night’.

4. Create Buy-In

Regardless of how much talent and previous success, industry expertise and respect you’ve gained before taking up your new job, the troops will not automatically become loyal followers of you or your vision. You will have to earn it. You will have to win them over little by little and day by day by being consistent, passionate and respectful. Tell them the “why” behind the vision, and they will hear their own concerns reflected. Start with your leaders first, then communicate and over-communicate the vision company wide to make sure that the message does not become distorted.

5. Be Knowledgeable

To be successful, you will need to have a thorough understanding of all direct and indirect financial drivers: revenue streams, the cash and inventory cycle, direct costs and administrative expenses and operating and customer service key performance indicators (KPIs). You need to gain a thorough knowledge of these indicators to set the right goals and targets for your department heads. Creating a culture of reporting will be key. Your team should know what their KPIs are and how they are doing compared to target on a daily, weekly, monthly and quarterly basis, and so should you.

6. Be Independent

It’s lonely at the top. Certain members of your team will try to ingratiate themselves to become favorites or be granted special privileges. Resist it at all costs. Have zero tolerance for this type of suck up behavior. Do not compromise your independence. Failing to do so will have you paying favors indefinitely. It will also create and over-politicized culture, and will earn you the mistrust of the less-favored and potentially more principled and hard-working team members.

7. Nurture Your People

You won’t be a leader if no one is following you. While fostering cronies and gofers is not acceptable, you still need to nurture your team. It is important to develop a mentoring relationship with each of your key players so that you can help them be their best. Theodore Roosevelt once penned the wise words: “people don’t care how much you know, until they know how much you care.”

8. Foster Accountability

Being a nurturing leader does not mean you will stand for substandard performance. Your aim should be to continually get better results as they perfect their skills. You should have zero tolerance policy for excuses and finger-pointing. When someone comes to you with a problem, require that they also come armed with a suggested solution. When one of your direct reports makes a mistake, he or she should quickly accept responsibility, suggest a possible way out, and move on.

9. Celebrate Wins, Even Small Ones

While driving hard for improvement, innovation and accountability, it is important to take note of the successes. Failing to notice even small improvements will leave your team feeling unappreciated and will lead to frustration and burn out. Find ways to systematically celebrate wins and ensure that you apply it consistently. Your team will thank you for it.

10. Focus on Continuous Communication

Constant effective communication will be key to ensuring quality and consistent growth. Listening should be something the entire organization internalizes. Everyone’s voice is important. Create open and honest lines of communication at all levels of the organization. Make communication systemic by setting up weekly pow-wows and department meetings, regular staff polls and annual leaders’ retreats.

11. Never Stop Learning

No matter how much you know already, as a new leader, it will never be enough. Read as much as you can and keep reading. Seek out other business leaders who can mentor you and challenge you to become a better leader. Keep an open mind in all situations. Be humble. You are the boss, but develop the mindset that every single person in your organization has something they can teach you.

 

Are there any other important tips you would share to new business leaders? Feel free to share your experiences, and feedback in the comments section below. Good luck on your leadership journey!

Posted on

Love Hurts?

Love hurts. Love scars. Love wounds and mars. Ooh ooh. Love hurts. ~Beverley Ross and Neil Fredericks, performed by ‘Nazareth’

Rejected by Cyberspace

Many years ago, newly single, I tried to sign up for an online dating service. The television commercial boasted the site’s ability to find “soul mates” for its members based on “29 dimensions of compatibility”. So, I slogged through the 436-question Compatibility Profile. Apparently, now it has been shortened to 250 questions. To the faceless evaluator, I shared self-descriptions, personal characteristics, important qualities, personal beliefs, living skills, communication style, relationship style and my family background. I answered scores of multiple choice questions such as “If you decided to stay at home for the evening would you tend to: A: watch TV B: clean C: talk on the phone D: read”. At the end of the questionnaire, eHarmony.com informed me that the calculator had concluded that based on my unique combination of preferences and traits, I could be matched to only about 3 – 5% of men in the general population and vice versa. To add insult to injury, the site further informed me that it could not find even a single potential match for me at that time, and summarily turned down my business, curtly suggesting that I return at a later date to try again.

I could have taken that experience as the ultimate rejection. If cyberspace turned me down, what could I expect to find in the real world? Today, it still makes me chuckle. Ironically, the Internet-calculator must have been on to something; I have spent about 75% of my adult life unattached. I’ve endured the “why have you never been married?” questions, as well as the unsolicited explanations for my predicament: “you are too picky”, “you intimidate men.” Those people may have been concerned that during the periods when I have been single, I would be sad, lonely and unfulfilled. A person can never be sad, lonely or unfulfilled when they accept themselves. Whether I am in a relationship or not, I strive to love and respect myself every day.

Silent Agreements. Unspoken Expectations.

Men and women go into relationships searching for love. They feel empty inside and go begging for someone to fill the void. They find themselves moving hungrily from lover to lover, or smothering their partners with a ravenous neediness — “make me feel loved”. They become obsessed about never being alone, willing to give up their very sense of self in exchange for enjoying the company another person. These people are as much controllers, as they are the controlled. Women change the way they speak, act and dress to please their husbands. Men give up their hobbies, change their jobs, and even their friends to fit into their partner’s mold of an ideal husband. Some people leave their countries, their families and even abandon their religions, just to hear three little words.

When we enter into a relationship with another person, we have expectations that are never communicated. Our partners also load upon us unspoken obligations. When they say the words, “I love you”, what they might be saying is “I love you if” — if you behave a certain way, if you are good to me, if you fit my mold, if you fulfill my dreams, if you let me control your life. When we say “I love you, I want to be with you forever”, what we might really mean is: “I have finally found the right person. Now I am going to place all my hopes and dreams in you. Promise to be perfect and to never disappoint me. I am giving you responsibility for my happiness, so you must never hurt me or leave me. If you do, my world will fall apart.”

A promise to make another person happy is a promise no one can ever hope to fulfill. We will never experience our partner’s thoughts or their feelings, so why should we try to control them? Who can fulfill obligations they are not aware of? Selfish expectations will eventually destroy almost any relationship. When we give love because we feel we have to, then our generosity will soon turn to selfishness. When fun and freedom turn into obligation, then respect turns to hatred. There is no more spontaneity and romance, just a burden and the growing desire to escape. If you do something just because you feel you have to, it is not really love.  Love only thrives when it is given unconditionally. Love should always be an expression that is motivated by desire and free will.

Mastery of Love

True happiness can never come solely from receiving another person’s love. Happiness is your own responsibility. Happiness comes from the love inside of you, that you freely give without conditions. You already have all the love you need. The love you have inside is infinite. Don Miguel Ruiz in his book ‘The Mastery of Love: A Practical Guide to the Art of Relationship‘, writes “Love is not about concepts; love is about action. Love in action can only produce happiness… The only way to master love is to practice love.”

You can love someone else when you have learned to love yourself. When you have accepted yourself the way you are, then you don’t go into relationships trying to find the love you’re missing. This is why needy relationships always fail. You have a right to be free, and so does everyone else. When you try to control someone else by depending on them for love, all you really do is become dependent on them and give up your own personal freedom. When you truly love yourself, you will never trade in your freedom.

Being Together. Staying Together.

We can only ever be responsible for ourselves and our half of any relationship. Two people can be happy together in a relationship by entering into a new kind of agreement. This kind of agreement requires you to take responsibility for your own happiness and to love the other person unconditionally, finding a balance that works just for the two of you. There are infinite possibilities for relationships based on respect.

You must know exactly what you want. What are your likes and dislikes? Who are you compatible with? What brings you joy? What are your needs? Feel free to be yourself. Anything less, will leave you feeling disappointed, used and abused. You have to love yourself, and you have to trust your partner. You don’t need to be afraid to be taken advantage of because you guard your own happiness. There must also be compatibility. Both of your needs must coincide in a way that works for the two of you. You both agree that being together simply means that you are both going in the same direction and decided you can be happy together.

When you know that you love this person unconditionally, without any ifs and expectations, exactly the way they are without wanting to change a thing, then you know that they are right for you. If that person feels the same way about you, then there will be no need for false pretenses. Neither of you is trying to fulfill the other’s unspoken expectations. You don’t want to change them, and they don’t want to change you. You can be finally just be yourself, and you are happy taking a risk.

What if you start going in different directions? What if the situation no longer works for you and no longer brings you both joy? You can simply walk away without being selfish. You wish your partner well, because you accept that you cannot control him, you cannot change her. You give yourself a chance to be happy and you give your partner the chance to be happy.

Love Hurts?

Anger hurts. Betrayal hurts. Blame hurts. Conflict hurts. Disappointment hurts. Drama hurts. Fear hurts. Guilt hurts. Gossip hurts. Jealousy hurts.  Judgement hurts. Selfishness hurts. Love does not hurt.

 

Posted on

Leadership Lessons: Small Things Go A Long Way

Since most of us aren’t independently wealthy, we work in order to pay the bills and make steps toward building a secure financial future. If we are to do truly great work, however, we must feel both inspired and appreciated. That’s the really tough part. As the leader of a company, I spend a great deal of my time remaining committed to the part of my vision that aims to make it a great place to work. Actually, I use the word “love”. I aspire to lead in such a way that employees “love” working there.

I wrote in a previous post that employees want to feel special, to be treated like individuals, respected, and made knowledgeable. The big things, like annual staff awards are good and very necessary. However, like the played out ‘Employee of the Month’ selections, sometimes only the “stars” get noticed. Recognition begins to feel more like a popularity contest, leaving the mere mortals feeling neglected.

My management team and I have decided that while we will continue to reward excellent overall performance, we will commit ourselves to finding new ways of recognizing and celebrating the little things that happen every day. One of the very simple, and easy to implement ways we do that is using our ‘Value Board’.

The core values we have embraced are action statements, as opposed to lofty concepts. They are simple to understand, and easy to remember:

1. Do the right thing
2. Treat people right
3. Think outside the box
4. Make a difference

We encourage managers and staff alike to take the time “catch” team members living our values. On wall-mounted cork boards, we post these acts on index cards and sticky notes, as a small token of our admiration and thanks. In the hustle and bustle of the work week, with phones ringing off the hook,  customer queues and reporting deadlines, it is great to walk down the hallway and know that there are people really shining. While this simple initiative may seem corny to some, when team members look up and notice that some extra effort shown was not overlooked, but recognized and appreciated, it is priceless. Small things really do go a long way.

It is amazing how quickly the cards accumulate, as team members from every department take the time to notice others living our four core values, and shining every day. It reinforces excellence and goes a long way toward creating a culture of appreciation. We plan on taking things a step further by randomly selecting monthly prizes, to further celebrate team members who lived our values that month.

20120908-152625.jpg
It’s amazing how quickly the good deeds pile up!

 

I would love to hear  some of the ways in which your Company celebrates small wins and provides recognition across your organization.

 

Posted on

The Battle of The Bulge: Why Carbohydrates Matter

My Story

In early 2003, I was in my late twenties. I gained six pounds as a result of the increased appetite that had accompanied a course of medication. At 140 pounds, I was heavier than I had ever been. While I was not officially overweight for my 5’6″ frame, I felt sluggish, had trouble fitting into my clothes and knew that I had to do something about it. Attempting to lose weight by counting calories, I tried the highly advertised Slim Fast Diet: “a shake for breakfast, a shake for lunch and a sensible dinner”. I bought two cases of those cans of creamy shakes, and stuck to the diet strictly. Instead of losing weight, after two weeks I had put on another two pounds.

I was determined to get back to my normal size, so it did not take me long to re-discover the low-carb road to weight loss. I jumped on the Atkins diet bandwagon and lost ten pounds in only a few short weeks. I permanently banished the morning pilgrimage to the bread shop and I removed sodas, fruit drinks and pasta from my diet for good. I also cut out the daily takeaway lunch loaded with rice and peas, macaroni pie, potato salad and ground provisions. I missed the taste of these delicious foods, but I didn’t miss the effects. My after-lunch, afternoon blahs were gone. I felt alert and energetic all day.

Since then, I have adopted the low-carb approach as a lifestyle. I don’t count calories, but I am vigilant about consuming excess sugars and starches. There have been occasional periods where I have over-indulged. I have gained weight, suffered the accompanying sluggishness, and then forced myself to get back on track. However, over the years I have consistently maintained a healthy average weight and BMI. Today, at age 37, I have maintained the weightloss and stayed trim. I also have enviable blood pressure, blood sugar, triglyceride and cholesterol levels.

Update: After finally giving up all wheat products  363 days ago for specific health reasons, I now weigh 115 lbs—20 lbs less than I did in high school. I am planning on taking up yoga to gain flexibility and a bit more muscle.

The Truth About Weight Gain

I learned that gaining weight doesn’t mean that you are over-eating, that you are greedy, or that you lack self-control. It simply means that you have habitually eaten the wrong foods. Maintaining a healthy size is less about how much you eat, and much more about what you eat. Here’s why carbohydrates matter, not just for weight control, but for overall health and well-being.

What Happens When We Eat Carbohydrates

Of the three types of energy sources available from our food (carbohydrates, proteins and fats), carbohydrates are the easiest to break down. Through the process of digestion, which starts in the mouth, our bodies quickly convert carbohydrates into simple sugars. When we eat a high carbohydrate meal, such as a large bowl of white rice or a plate of pasta, our blood sugar levels spike, and we have almost instantaneous energy available as glucose. The downside of this quick and efficient source of energy is that too much glucose in the bloodstream is highly toxic.

Insulin: The Fat Storing Hormone

The pancreas works to keep blood sugar levels stable through the process of homeostasis. As soon as the blood sugar level is higher than ideal, insulin is secreted to remove excess glucose from the bloodstream. First it tells the muscles and liver to convert excess glucose into glycogen and store it. These glycogen stores have limited capacity, and so next, it makes sure that the remaining glucose from your rice or pasta meal gets converted into fat. This fat is stored in both the liver and throughout the body. These excess fat stores are easily seen as the “spare tire” around your waist line.

Glucagon: The Fat-Burning Hormone

Glucagon is the other hormone secreted by the pancreas. It is essentially a glucose-releasing hormone. When blood glucose levels begin to drop, such as between meals or when you are sleeping, glucagon sends the message to the liver and muscle cells to release the glucose stores from glycogen. When these glycogen stores are depleted, it also starts the fat-burning process, where the “rainy day” fat stores also get converted into glucose for energy.

The Carbohydrates We Eat and Drink Make Us Fat

All carbohydrates, both starch and sweets, are converted to simple sugar in the digestive process. The more carbohydrates we put into our mouths, the more sugar gets released into our bloodstreams. The more sugar in our bloodstreams, the more insulin that is secreted. The more insulin secreted, the more fat that is stored. In an unending cycle, carbohydrates are turned into fat by our bodies. As we continue to overload our bodies with carbohydrates, the insulin-receptors in our cells don’t respond as quickly, and the body begins to secrete more and more insulin just to deal with even small amounts of sugar in the bloodstream. Excess insulin is produced and secreted and converts more and more glucose into stored fat. An ever-expanding waistline is the result, and is a sure sign of excess insulin secretion.

Why Modern Society Keeps Getting Fatter and Fatter

Studies show that the most commonly eaten food in modern western society is white flour in the form of bread, crackers, pasta, pretzels, bagels, pita, roti skins, batter and a host of other foods. The second most commonly consumed food is the white flour plus sugar combination found in cakes, pies, cookies, muffins, pancakes, waffles and donuts. The problem is that our bodies were not designed to be inundated by a constant supply of carbohydrates, and particularly not huge volumes of high-glycemic load carbohydrates which spike our blood sugar levels and keep them spiked. Continually snacking throughout the day makes the situation worse, as our bodies’ fat storing mechanism never gets turned off.

The process of quick carbohydrate to fat storage was designed to be for emergency storage purposes. Our hunter-gather ancestors consumed very few carbohydrates, and got most of their energy through the digestion of protein and fat from animal sources, as well small amounts of carbohydrates from foraged root vegetables and berries. In such times, we consumed only a small fraction of the grains and sugars we eat today. An estimated 58% of dietary protein and 10% of the fat we eat can be converted into glucose within the body.  There is really no such thing as an essential carbohydrate, and our bodies can do just fine with just a limited supply of carbs.

Other Effects of Excess Insulin Production

Excess insulin production creates an imbalance in hormonal secretion and sends delicate organ systems off kilter. Your liver manufactures cholesterol from carbohydrates when there are high levels of insulin present. This is why even vegetarians on a low-fat diet who consume no dietary cholesterol often have very high cholesterol levels. Even if you are successful in keeping the extra pounds at bay through exercise, you may still find yourself developing high blood pressure, high cholesterol, type 2 diabetes and other chronic diseases.

The Solution

Whether you are overweight or not, and whether you exercise or not, if you are eating too many carbohydrates, you are slowly forcing your body into an unnatural state of being. The solution to better overall health and fitness is to break the harmful chain reaction by reducing the carbohydrates we consume.

1. Start by eliminating empty processed carbohydrates such as bread, rice and pasta. Your body does not need them. They are a source of empty calories which make you unhealthy. Processing strips natural foods of their fiber, vitamins, flavonoids and other nutrients. Choose unprocessed fresh veggies instead, and fill your plate with green and brightly colored vegetables, fruits and salads.
2. Don’t drink sweetened drinks. Just two sodas or fruit drinks per day equates to consuming a five-pound bag of sugar every month. Get into the habit of drinking two liters of water per day. Drinking water helps to counteract the harmful imbalances created by insulin over-secretion and can help set your body in fat-burning mode.

 

End Note: Recommended Reading

These books have kept me on track over the years and I highly recommend them:
‘Why We Get Fat: And What to Do About It‘ by Gary Taubes
‘Suicide by Sugar‘ by Nancy Appleton, PhD
‘Sugar Shock!: How Sweets and Simple Carbs Can Derail Your Life– and How YouCan Get Back on Track‘ by Connie Bennett
‘Wheat Belly: Lose the Wheat, Lose the Weight, and Find Your Path Back to Health‘ by William Davis, MD
‘Enter The Zone: A Dietary Road map‘ by Barry Sears, PhD
‘Dr. Atkins’ New Diet Revolution, Revised Edition‘ by Robert C. Atkins, MD
‘Eat Right 4 Your Type: The Individualized Diet Solution to Staying Healthy, Living Longer & Achieving Your Ideal Weight‘ by Dr. Peter J. D’Adamo

Posted on

What’s Your Mindset?

“I don’t divide the world into the weak and the strong, or the successes and the failures. I divide the world into the learners and non-learners.” -Benjamin Barber

August 2012: at the company I worked with, it was the time of year when budgets were being set and financial projections established for the fiscal year ahead. My boss, the intrepid entrepreneur had, as usual, set stiff targets for the group. My EBITDA target was sent to me via email. The number jumped right out of my laptop screen, hit me with a blow that almost knocked me senseless and said “hey there, my name is “IMPOSSIBLE” and your name must be “LOSER”. It left me with a black eye, a swollen lip, and what felt like a permanently bruised ego.

After a panicked call to my Finance Manager, I nursed my wounds and got busy with the mountain of other important tasks. Of course, the number wasn’t going anywhere; the more I ignored it, the more disquieted I became. As I racked my brain about how this target could be accomplished, I managed to convince myself that the target was unrealistic. I began to accept that the initial slap in the face would only be the beginning of an abusive relationship between me and my new earnings target for the 2013 financial year.

After days of making myself miserable, I finally realized that it was a fear of failure and not the target itself that was getting the better of me. This evening, I updated my facebook status to reflect my change in attitude:

Trying to turn my “I can’t do that, don’t try to make me” attitude into an “I can do this, I just need to figure out how…” mindset. The human spirit is powerful; it knows it can do the impossible.

My friend Greg immediately responded. I have several awesome friends named Greg, but this one is the multi-talented champion kickboxer with the gorgeous girlfriend and a heart of gold. He sent a link to this blog post.

The words resonated with me. It was exactly what I needed to be reminded of. The article is based on the work of Carol Dweck, PhD. It turns out that I’ve already read her excellent book ‘Mindset: The New Psychology of Success‘ via Audible. I had to face the fact that my “mindset” about my own abilities was still a lot more fixed than I would have wanted to admit.

According to Dr. Dweck, there are two meanings to ability and we can choose which one we will adopt:

1. Fixed Ability

A fixed ability seeks to be proven as smart, accomplished or talented, and is overly concerned with being validated, and minimizing mistakes. There is a constant fear of failure, because to “fail” means to mess up your own fixed view of yourself. In the fixed mindset, trying really hard is a bad thing; too much effort proves you’re not smart or successful.

2. Changeable Ability

A changeable ability seeks to be developed through learning, and even through “failure”. Growth mindset people constantly seek to stretch themselves, always reaching for a new challenge. They fear not growing and not fulfilling their potential. In the growth mindset, not trying hard enough is the bad thing; effort is the proof that you will become smarter and more successful.

One of the things I admire most about my boss and several of the other entrepreneurs I have been blessed to work with is their overarching drive to keep going—obstacle, after obstacle after obstacle. Most entrepreneurs have a growth mindset; they thrive on challenges and sometimes achieve the impossible.

Here’s the key question: Is success for you about learning and overcoming limitations? Or is success about proving that you’re smart and validating your ability?

As infants, we exhibited an exuberant desire to overcome obstacles. As we learned to walk and talk, we were not self-conscious. We were fearless and ready to take on any challenge. But as we learned to evaluate ourselves, we gradually become more and more afraid of looking foolish, of saying the wrong thing, of failing. Most of us have developed a fixed mindset.

We can all begin to reverse that process and work to develop a growth mindset. We must change our definition of success from something to be protected or maintained, to the idea of success as a bumpy process of constantly becoming better than we were before.

And this why I changed my mindset, and decided not to give up. Yes, 15% VAT was slated to be introduced in St. Lucia on October 1st. Yes, the unemployment rate was estimated to be around 17%. Yes, I was running a small company in a competitive environment. But yes, I made a commitment to conquer myself and work my hardest to meet and exceed that EBITDA target by running the tightest, happiest, most innovative ship I could.

Posted on

Today I’m Inspired by: Alice Herz-Sommer

The oldest living Holocaust survivor

At 108 years old, Alice Herz-Sommer is both the world’s oldest Holocaust survivor and the world’s oldest concert pianist. She was eight years old when the Titanic sank, saw the start and end of the first world war, survived the atrocities of the Nazi prison camps, outlived her mother, husband and only son, and is a twenty-five year cancer survivor. Through unspeakable tragedy, Alice is still smiling, victorious over the anguish, pain and death that could have killed her shining spirit many decades ago. Alice is an incurable optimist.

A life of privilege

Alice Herz was born in Prague in November 1903, into a privileged secular Jewish family of five siblings. Her father, Friedrich, was a successful merchant and her mother, Sofie, was highly educated and moved in circles of well-known artists, composers and writers of the time. Alice started learning the piano from her older sister at 5 years old. At 16, she became the youngest student a the German Music Academy. Through hard work and enviable diligence, by the end of her teens, Alice had established a solid career for herself as a concert pianist and teacher. By her late twenties she was well-known throughout Central Europe. In 1931, Alice met and married Leopold Sommer, a kind-hearted business man and amateur musician, who spoke five languages. Alice fondly remembers him as “an extremely gifted man, extremely gifted”. Their son Raphael was born in 1937.

An idyllic life shattered

At the age of 35, Alice’s seemingly comfortable, secure and cultured existence was about to be shattered. Hitler’s army invaded Prague in March 1939; the Nazi occupation of Czechoslovakia had begun. “Everything was forbidden” Alice remembers,”we couldn’t buy groceries, take the tram, or go to the park.” Although for a while, Alice and her small family were allowed to continue living in their flat, they were surrounded by Nazis, and most Jews were sent to live in the ghetto. “We had to give away all our belongings. We had nothing.”

A bad situation became suddenly worse in 1942, when Sommer’s frail and sickly 72-year old mother was plucked from their lives and sent to a death camp. Soon after, Alice, her husband and 6 year old son were shipped off to the Theresienstadt concentration camp at the fortress town of Terezin. Described as a “purgatory for artists and musicians”, the camp housed the Jewish cultural elite of Europe. It was no spa town as advertised by the Nazis. There, she engaged in hard labor splitting mica chips for war production. They lived on watered down black coffee and watery soup. “we were so weak”, Alice remembers.

The highly-fortified and remote Terezin camp was used by the Nazis to fool the outside world. They allowed the Red Cross to visit three times per year, while in reality it was merely a transit camp to the gas chambers. Hitler’s army eventually tolerated cultural activities there, and used it to their own advantage. Jewish inmates were allowed to practice their music, and Alice gave over 100 concerts playing Beethoven, Bach and Schubert two or three times a week from memory to sick, hopelessly hungry and dying fellow inmates. “It was propaganda,” Sommer says. “This was something they could show the world, while in reality they were killing us.” But the music helped to sustain their souls. “There was no food. Music was our food. Through music we were kept alive” Alice recalls.

Redemption

In May 1945, the camp was liberated by the Russians. By then, it estimated that almost 140,000 Jews passed through Terezin to their deaths. Alice and Raphael were free. Alice’s husband had been sent to the notorious death camp, Auschwitz 8 months earlier, and although he survived his internment there, she would never see him again as he died of Typhus only six weeks before the end of the war.

Alice’s son was one of only 130 children known to leave Terezin alive of the over 15,000 children sent there during the war. Many died of starvation, cruelty and sickness, while the rest taken to deaths in the gas chambers. The survival of Alice’s son is the most extraordinary testament to her unwavering optimism. Alice remembers Raphael would keep asking, ‘What is war? Why are we hungry?”, as hundreds and hundreds died around them every day. Alice recounts, “it’s not easy for a mother to see her child crying, and to know that she does not even have a little bread to give him.” “But… I shielded him” she states triumphantly.  “We were always talking and laughing”. “Never did I let my son see my fear or worry. Laughter was our only medicine.” And even after the nightmare was over, Alice says “I never spoke a word about it because I didn’t want my child to grow up with hatred because hatred brings hatred. I succeeded. And I never hated either, never, never.”

Alice moved to Israel in 1949 where she lived for almost 40 years before her son convinced her to join him in London in 1986. In 2001, Raphael, who had gone on to study at the Paris Conservatory and to become a celebrated professional solo cellist, died suddenly of an aneurism while on tour at the age of 65.

Alice today

Today, living in a cozy one-room flat in London, Alice is contented with life, and still smiling. She sticks to her daily routine with ferocious discipline, starting her piano at 10am sharp. “I have trouble moving these two fingers,” she says smiling, slightly embarrassed. She was swimming daily up to the age of 97. She also reads every day, holding a giant magnifying glass. She takes long walks daily, shunning both walker and hearing aid, and still cooks for herself. “If Hitler could have heard me playing my music I’m sure he would have been a better man.”

At 108, Alice is still witty and coherent, even flirtatious, with a ready laugh. When asked the secret to her long life, Alice responds, “in a word: optimism. I look at the good. When you are relaxed, your body is always relaxed. When you are pessimistic, your body behaves in an unnatural way. It is up to us whether we look at the good or the bad. When you are nice to others, they are nice to you. When you give, you receive.” Even at her advanced age, Sommers’ joy for living still shines through “I have lived through many wars and have lost everything many times… Yet, life is beautiful, and I have so much to learn and enjoy. I have no space nor time for pessimism and hate.” Alice is not afraid of death, she says “when I die I can have a good feeling. I believe I lived my life the right way.”

Alice’s Survival Lessons

Here are 8 lessons we can learn from the life of this extraordinary woman:

1. Learn, learn, learn.

Alice’s mother had a love of learning and instilled in her children a desire to hungrily pursue knowledge, “to learn, to learn, to learn, to know, to know” Alice remembers. All through her life, it is the strength of Sommers’ mind that sustained her. She believes in putting something in your mind everyday that no one can take from you. Up to the age of 104, Alice would make the trek three times per week to a nearby university to study history, and philosophy. Even now, every Saturday, she keeps her intellectual brain limber by playing Scrabble with a friend.

2. Be disciplined. Work hard.

According to Alice, “Work is the best invention, the best.” Even past the age of 100, playing the piano is still a discipline for her. Every day she starts with an hour of Bach followed by the rest of her pieces, in order not to forget. It is not easy, and she has to play with only eight of her fingers. But, she says “It makes you happy to have something”.  According to Alice, we must always be purposefully engaged. “The worst thing is life, in my opinion, is boredom – when people don’t know what to do with themselves”. Alice asserts, “boredom is dangerous”. When it comes to diet, Alice applies discipline, too. “For 30 years I have eaten the same, fish or chicken. Good soup, and this is all. I don’t drink, not tea, not coffee, not alcohol. Hot water.” As for exercise, even at her age, Alice says “I walk a lot with terrible pains, but after 20 minutes it is much better. Sitting or lying is not good.”

3. Laugh.

Alice’s strategy has not only been to think happy thoughts, but to show it by laughing. She is convinced this is what kept her young son alive, even as he witnessed daily atrocities for two years in the Nazi camps. “Everything is good and bad. So look at the good side and laugh.” “And I was always laughing – even there, I was always laughing.” Many people may have called Alice’s attitude fake along the way, or even accused her of being in denial, but Alice has had the last laugh, and the best.

4. Look inside yourself for strength.

Alice’s bond with her mother was so strong, that when Alice’s mother was taken away by the Nazis, she experienced grief that she thought would crush her. A small voice within told her that the strength to overcome would not come from outside help, not from her friends, her husband or her son. “You alone can help yourself”, Alice remembers stoically. She found that strength by rigorously practicing “for hours and hours” one of the most technically challenging pieces for any pianist, Chopin’s ’24 Etudes’. Her ability to master the difficult music led to her conquering her grief.

5. Don’t complain.

Complaining about a situation never ever changes it. Alice cautions: “All that complain, ‘This is terrible’, it’s not so terrible after all. Complaining changes nothing.” “When you are not complaining…everybody loves you.”

6. Be optimistic. Look for the good things.

“Every day in life is beautiful – if we only look up from our reality”, Alice admonishes. Pessimists “wait for catastrophes, and sometimes the catastrophes come” she says, almost mockingly. “Always look for the good things in life: the world is wonderful, it’s full of beauty and miracles.” Alice credits her longevity to her optimism, saying “this is the reason I am so old, I know about the bad things but I look only for the good things.” “I think about the good. That takes a lot of practice.”

7. Never hate.

“When you know history – wars and wars and wars … It begins with this: that we are born half-good and half-bad – everybody, everybody. And there are situations where the bad comes out and situations where the good comes out.” Alice zealously expresses. “Never, never hate. I don’t hate the Germans. They are wonderful people, no worse than others. Evil has always existed and always will. It is part of our life.” As for Hitler, Sommer dismisses him simply as “a madman”. “I never hate. I will never hate. Hatred brings only hatred.”

8. Be grateful.

When asked what the greatest lesson of her life has been, Alice’s reply is “thankfulness”. “Be thankful for everything, being in good health, seeing the sun, hearing a nice word”, Alice advises. She laments, “Young people take everything for granted… There is electricity, cars, telegraph, telephone, Internet. We also have hot water all day long. We live like kings.” Alice is even thankful for her experience in the camp. “I am thankful to have been there… I am richer than other people.” And to sum her 108 year, Alice says “I have had such a beautiful life”. And when asked about her philosophy of life in a nutshell, this peerless lady surmises simply: “Everything we experience is a gift. Everything is a present.”

For more on Alice Herz-Sommer’s inspiring life, I recommend Caroline Stoessinger’s biography ‘A Century of Wisdom: Lessons from the Life of Alice Herz-Sommer, the World’s Oldest Living Holocaust Survivor‘.

 

Posted on

Today I Stand In Awe

In the hours since the breaking news of Whitney Houston‘s passing, I have seen a range of reactions. There have been expressions of shock and genuine grief from her myriad fans. There have also been reactions of a less supportive nature. Some have expressed confusion and disgust at the outpouring of sorrow.

Art, music and love are some of the inexplicable things that make life beautiful. Our ability to fully appreciate and experience these sublime delights makes us human. How dull life would be without music. When someone as gifted as Whitney reaches super stardom, their talents reach out, touching the lives of millions, on a level that is individual and not fully comprehensible. Through her music, Whitney walked with her fans through the depths of sorrow, heartbreak and betrayal and floated with them to the heights of infatuation, inspiration, and joy. And because of this, there is a felt connection.

I have also shed some tears because of Whitney Houston’s passing. I have cried selfishly; because her music has taken me through the decades. When I listen to her song “One Moment in Time’, vivid memories come flooding back.  I relive emotions from the historic 1988 Summer Olympic games held in Seoul, South Korea. Through the technological marvel of all-day cable TV coverage, the profound struggles and triumphs of the world’s athletes were set to music in a way I will never forget. Whitney features prominently in the soundtrack of my life.

I have also cried selflessly, as I reflect on the turbulence of Whitney’s later years. How could someone so gifted, whose talents touched so many have fallen prey to her own demons and thrown so much away? Is it that she didn’t know how much she was loved? Didn’t she know how much she mattered to so many people? Self-destructive tendencies are often inexplicable. And yet, in spite of all of this, her death should still be mourned.

Albert Einstein once said that “he who can no longer pause to wonder and stand rapt in awe, is as good as dead; his eyes are closed’. So today, I pause in wonder to listen and to appreciate the extraordinarily powerful range of an angelic voice. I stand in awe of the incomparable talent that was Whitney Houston. And I am grateful.

Posted on

Nice Smart People Succeed

In January 2012 at the first weekly team meeting, I sat with my management team to outline plans for the new year ahead. Although this date did not coincide with our fiscal year end, the start of the calendar year always naturally brings with it an opportunity for resolutions and for renewal. I asked them to be brutally honest about the ways in which they felt I could improve my leadership skills. The ten-member management team jumped at the opportunity to offer candid, 360-degree feedback. I asked probing questions, took copious notes, and made a valiant effort to keep my pride under complete submission. Most of the team leaders left that meeting feeling refreshed, I left bloodied, bruised and limping.

Receiving an unfiltered critique from those who worked with me daily got me thinking about the difference between being liked and being respected as a leader, and the age old question of which one is more important. In my quest for answers, I came across and read the book,“Love Is the Killer App” by Tim Sanders. While many bosses and managers choose to wield power based on fear, after reading that book, I came to conclude that leaders should actively strive to be both liked and respected.

Published in 2002, this book could have been subtitled “How to Succeed in Business by Being Smarter and Nicer”. Tim Sanders writes that in the new economy people will be valued for their knowledge and their network and not seniority or pedigree. He argues that the only way to advance in today’s experience economy is by being a “love cat”, and intelligently and sensibly sharing your intangibles.

The intangibles Tim Sanders asks that we share are our knowledge, our network and our compassion:

Share Your Knowledge.

First, we have to put in the work necessary to accumulate enough knowledge to share, and add value to others. Books and audiobooks are the best way to get this knowledge. The author encourages using most of our free time for reading – making a commitment to review as many as one or two books per week. Tim advises that we take notes describing the book’s Big Thought, supporting ideas, and on its overall value.  We can then share the knowledge by prescribing books to our contacts the way a doctor would prescribe medications to patients.

Share Your Network.

Tim advises that we become collectors of people – establishing positive and memorable interactions with as many contacts as possible, to be able to later match them with other contacts. The more positive dealings you have had with people, the more likely you are to be a winner in business. You will have the largest networks, the most powerful connections, and the ability to call in their reserves at to help provide solutions for other connections when they really need it.

Share Your Compassion.

Let people know that you care. By expressing your compassion, you create an experience that people remember. There is a tremendous opportunity for your compassion to make a difference in how people view you, and how they view themselves, because we continue to develop emotionally and spiritually throughout our entire lives. Compassion combined with knowledge and network is the way we win hearts and influence business today.

The advantages of striving to become both liked and respected:

1. You build an outstanding brand as a person.

When you take the time to build a brand, people will trust you, like you and pursue you. Be distinct or become extinct.

2. You create an experience.

The more you read, the more you know and the more fun, interesting and valuable knowledge you have to pass along. Smart companies today are using their services as props and their services as a stage to deliver a compelling experiences.

3. You have access to people’s attention.

Biz-Love helps you give others good return on attention (ROA). It means being able to supply creativity, and help give them a foundation for their business practice.

4. You harness the power of positive presumption.

People tend to presume that a proposal is a bad idea until proven otherwise. Being a love cat arms you with the trust and respect of others, so that they know we have their interests at heart.

5. You receive exceptional feedback.

Love cats have a huge advantage because relationships don’t end when the business transactions end. Biz love partners know you are genuinely interested in their success.

6. You gain personal satisfaction.

People no longer feel secure based on their length of time with a company, and find themselves not living up to their own expectations. Love cats enjoy higher levels of security because there is always genuine reciprocity available by building intangibles.

End note: If you are a developing leader who wants to get a jump-start on building a valuable knowledge base and a wide network of contacts, if you want to learn how share compassion in business, then I urge you to read “Love Is the Killer App“.

Posted on

5 Ways to Make Eating Healthier a Habit

Half way through the first month of each new year, many of the well-meaning resolutions we make to eat healthier and lose weight have all but faded away. We all want better lives, but changing ourselves requires changing our bad habits, and developing new good ones.

Can You Pinch an Inch?

Stand in front of the mirror. Can you pinch an inch around your waist? Then you, like 1.5 billion people on the planet today, are probably overweight. Carrying around extra pounds can interfere with our self-esteem, drain our energy and cut our personal effectiveness. Getting lean will decrease your risk of heart disease, high blood pressure and diabetes.

Here are five specific things you can do to discipline yourself into developing a habit that will translate into better health and a slimmer waistline in the future:

1. Eat and Drink Mindfully

If you’re not paying attention to what you’re putting into your body, how will you know if you’re really eating healthily? Nourishing your body should be an experience you take the time to enjoy. When you eat and drink, take the time to do so mindfully. Instead of eating or drinking in a rush, savor each sip and bite. Chew your food properly and savor the flavors. Consider taking the time to mindfully prepare your own meals instead of settling for fast food.

Click on to MyFitnessPal.com and set up an account, or download the smart phone app. Record all your meals, snacks and drinks every day for a week.  This will give you an understanding of portion sizes, calorie content and nutritional information of the foods you eat every day. You will be surprised to find out exactly what you’re putting into your body.

2. Drink Water Instead of Sodas and Juice

When it comes to putting on extra pounds, sugar is our number one enemy. Liquid sugar is the sneakiest culprit. Just drinking one 16 oz bottle of Coke per day can translate into 20 extra pounds of fat in just one year. Start saying no to sweetened beverages. Instead of drinking sodas, juices and sports drinks, fill up a one liter bottle of water every morning and take it with you. Refill it once during the day. Do it for 30 days and see how you feel.

3. Cut out the Starch

There is no such thing as an essential carbohydrate. Our bodies do not know the difference between a spoonful of rice and a lollipop –they both get converted into glucose in the bloodstream. Eat less rice, pasta and potatoes; share your dessert, trade your morning cereal for an egg or sardines, give up bread and have tomatoes or cucumbers instead. Eat more healthy protein at meals to end snacking. Cut down on eating unhealthy carbohydrates and stick with it for 30 days. You will feel better and weigh less.

4. Set a Goal and Write It Down

Get a physical done. Find out what your cholesterol and triglyceride levels are.  Calculate your body mass index (BMI) using this BMI Calculator. Find out if you’re in the healthy range and how you compare to other men or women of your age. Set a goal for yourself  and a time frame you want to do it in. It could be to lose two inches off your waist, to fit into your favorite pair of jeans again, or to get into the healthy BMI range, but write it down and set yourself a deadline.

5. Weigh Yourself Once per Week

Willful ignorance keeps many of us from realizing that we are gaining weight and becoming  unhealthy. We dread getting on the scale, because deep down, we know that we will not like what we see. Make it a habit to weigh yourself at least once per week, if not every morning. Keep track of your progress by entering your weight on MyFitnessPal.

 

Posted on

A Brand New Year

A Brand New Year

A brand new year stretches before us, an uncertain road not yet traveled.  Traditionally a period of festivity and reflection, the close of each year takes us tumbling through a mishmash of memories – twelve months worth of joys and sorrows,  lucky breaks and challenges, resolutions and regrets.

We giddily relive the delicious moments of dancing until dawn, the kiss that took our breath away.  Reminiscing on the joy weddings and the arrival of new family members brings the comforting warmth of nostalgia. The exhilaration of new projects and challenges – plans for a new home, a promotion, college acceptance  – inspires us with a sense of purposeful anticipation, yearning and optimism for the days ahead.

In contrast, many of us find ourselves facing the New Year with trepidation; we feel weighed down by the not so awe-inspiring occurrences of the year just passed. Our eyes cloud with tears as we reflect on the loss of a loved one gone too soon. The insecurity of not having a stable income, or the pain of living with a critical illness may leave our stomachs in knots. We find ourselves plummeting into despair again and again, as we recall the feelings of loneliness, guilt and betrayal caused by broken friendships and relationships. There is inevitably a string of goals not met, bills not paid, pounds not lost, addictions not conquered and exams not passed. A general sense of foreboding hangs as thickly as a dark fog – a never-ending news of war and famine, recession, political turmoil and protests worldwide.

The Search for Meaning

Viktor Frankl was an Austrian neurologist, psychiatrist and Holocaust survivor.

Viktor Frankl was an Austrian holocaust survivor. In his best-selling book ‘Man’s Search for Meaning’, he details the experiences of daily life in Nazi death camps from the unique perspective of a neurologist and psychiatrist.  He lost everything, his possessions, his wife and his family, and yet concluded that even in the circumstances of the worst kind of suffering imaginable, it is possible for life to have meaning. Based on his experience, the differentiating factor between the people who died in the Nazi concentration camps and those who survived, was their attitude. Viktor Frankl’s writings challenge us to adopt an attitude of responsibility, which focuses on the future. He asks us to ask ourselves what we will offer to life, instead of brooding over what life might owe to us.

Our Lives Only Become Rich with Gratitude

The most important lesson I plan on taking into the future can be expressed in a single word – gratitude. Gratitude consists of being fully aware of your current circumstances and being able to recognize the good that exists, no matter how small.

““In ordinary life we hardly realize that we receive a great deal more than we give, and that it is only with gratitude that life becomes rich.” ― Dietrich Bonhoeffer

As we stand at the threshold of a new year, take a moment to think about how much you have been given. It is mind-boggling to try to fathom the effort that has gone into giving us the lives we enjoy, simply by virtue of having been born in the 20th century. Only a genius can fully understand the intricate science and technology used to develop and manufacture the laptop or smart phone on which you are reading this post. Consider the time and effort that went into making the clothes you are wearing now, the last meal that you ate and the transportation you take each day. Could you reproduce it on your own? Reflect on all the brilliant minds over thousands of years that devoted themselves to inventing and perfecting all the luxuries we enjoy today. Countless men and women cared enough to make their lives count so that we can all enjoy better standards of living today. Life has given us so much more than we can ever return to it.

“Gratitude unlocks the fullness of life. It turns what we have into enough, and more. It turns denial into acceptance, chaos to order, confusion to clarity. It can turn a meal into a feast, a house into a home, a stranger into a friend. Gratitude makes sense of our past, brings peace for today, and creates a vision for tomorrow.” – Melody Beattie

I challenge you to make this your year of gratitude:

  • Commit to spending just a few minutes each day quietly reflecting on the good things in your life.
  • All day long, make a habit of noticing all the good around you, the people, companies and technologies that serve you.
  • Develop the habit of consciously feeling grateful, all the gifts life has presented to you.
  • Express your appreciation. Say “thank you” as often as possible, to as many people as possible.

 

Start Something that Matters

Right now, instead of focusing on the wrong that may have been done to you, focus on all the gifts you have been given. Instead of focusing on what you haven’t done in the past, focus on what you can do in the future. Instead of becoming overwhelmed by negative experiences, think of ways to create positive experiences for yourself and others.  Banish apathy and fear. Make a decision to do all that you can do, and be the best that you can be. Take responsibility for the good that you can create in the world.

Below is a link to David Bowden’s performance of his poem titled “Start Something that Matters”, inspired by the eponymous book authored by the founder of the TOMS shoe company. I found it uplifting, and I hope you do too.

Paint all you painters, paint something that captures.
Write all you writers, write something that answers.
Build all you builders, build something that shelters.
Start all you starters, start something that matters.

May this be your BEST year EVER!

Posted on

Get Busy Living

Andy Dufresne (Tim Robbins) and “Red” (Morgan Freeman) in ‘The Shawshank Redemption’

Millions of people across the globe have been inspired by the 1994 motion picture ‘The Shawshank Redemption’. The film stars Tim Robbins, as Andy Dufresne, and Morgan Freeman, who also brilliantly narrates the movie. Andy Dufresne is sentenced to two consecutive life sentences in Shawshank Prison, for murders he did not commit. The story spans the two decades of his imprisonment and friendship with Morgan Freeman’s character, Ellis “Red” Redding. It is one of my all time favorite films.

The Company I lead is only a few years old. Each line manager has been employed on average for about a year. I have been at the helm for several months. This week, the founder of the company, an intrepid entrepreneur, spent a few minutes giving an informal address to the leadership team.

He took some time to share his story — highlights of his business history and personal background.  He related the valuable life lessons he learned as a short guy playing the rough sport of rugby and the importance of pulling your weight on a team. In his typical hoarse tone, he then imparted one of his fundamental business philosophies. “If you’re not growing, you’re on your way out. There is no such thing as an organization being mature and maintaining the status quo.”

This statement is undeniably true, and yet easy to forget. Businesses which are unable over time to get more customers and make more revenues and profits, eventually go into decline. As costs rise and more attractive products and services enter the marketplace, they tend to become less and less profitable, and ultimately fail. Some companies die a slow organic death. Other organizations topple like a Jenga puzzle when the wrong block is removed.

At the moment, my job feels like the most challenging task I have ever undertaken. I am fully aware that a company is most vulnerable during its first few years. Each day I summon the courage to act boldly, even though I’m not sure that success will come. I banish fear and focus on the goals, knowing that results are the only true measure of leadership. I strive each day to keep growing.

This is what every human being is meant to do. Deep within each of us is the strength to lay it all on the line and believe in our own determination to make our dreams come true. Some people display these qualities to a heightened degree — many athletes and entrepreneurs, for example. But, it is perfectly natural. Deep down, we know this.

We love ‘The Shawshank Redemption’ because it tells the story of life, of struggle and vanquish over incredible adversity, of living and helping others, even where there is no freedom. Deep down we believe in hope and friendship and trust and love. We know that working hard pays off. We know that without something to strive for, we never achieve success.

Accomplishing anything worthwhile in business or in life will involve some form of struggle. For Andy, it was 20 years in the slammer, complete with the requisite gang rapes. But all the while he had hope – he lived outside and above the high walls of the prison. Resistance must be overcome in order for growth to occur. This is what life is all about. Twenty years of tunneling, and three pin-up girls later through a “river of sh*t” to come out “clean on the other side”. This is remarkable beauty and power of the human spirit.

Andy Dufresne is a fictional character, but each one of us faces our own personal set of challenges and obstacles, our own Shawshank Prison. Sometimes we allow ourselves to be paralyzed by fear, or we allow ourselves to rationalize that the effort is not worth the reward. We are wrong. Get up and grow. Grow into the person you are meant to become. Live up to your potential. Have as many experiences as you can. Make mistakes and learn from them. Build your character. Try for that promotion or salary increase. Meet those new friends. Travel to that place you’ve dreamed of seeing. Read that book. Sign up for that class. Call your mother. Forgive your father. Get busy living or get busy dying.

If you’ve never watched the movie, I highly recommend that you do. Here’s the trailer: