In today’s fast paced world, the information we need is often right at the touch of a smart phone button. The convenience of tapping or typing out quick emails and responses makes it tempting to hit send without giving much thought to what we have written. The tricky part is that unlike with personal messages, business emails blunders may have serious and far-reaching consequences. Our tone may be misinterpreted by the reader, we may inadvertently include confidential information, we may offend a reader from a different culture. Not taking the time to consistently deliver professionally drafted emails will invariably color our attitude to work as being inattentive, immature or sloppy.
The standard of quality of our email correspondence forms as …
Are You a Chatterbox?
Do you know someone who talks too much? I’m sure you can think of an acquaintance or colleague who makes you want to head in the opposite direction as soon as you see them coming. Maybe you’re bringing to mind the aunt or uncle who starts off asking how you’re doing, but without even giving you a chance to respond, launches into the tedious details of the medical procedure they underwent six months ago. The person you’re thinking of may be a sweet, friendly and well-meaning magpie. Or he may be an extroverted windbag—always cracking jokes and full of gossipy tidbits.
Guess what. The person you’re thinking of is you! To the irritation and dismay of …
The Comfort of Mediocrity
Growing up, I struggled with low self-esteem. Sometimes I would get ‘A’s at school, but because of my poor self-image, I would often get ‘C’s and occasionally ‘F’s. I was bright and talented, but I was not confident enough to apply myself to my studies or to sports or to art. I was inconsistent – at everything.
I had a desire for success, but I wanted to do well without actually trying. I was mortified of daring to really study. What if I tried my best and then failed? Even worse, I was scared of putting in the effort, and actually succeeding. That would mean I would have to continue working hard to keep it up. …
Jamaican runner Usain “Lightning” Bolt is widely accepted as the fastest person ever. A commanding presence in athletics since he burst onto the world stage in the 2008 Olympics in Beijing, he is the first athlete to hold world record for both the men’s 100m and 200m events, as well as the 4 x 100m relay. The first man to win six Olympic gold medals in sprinting, and an eight-time World champion, Usain Bolt has become the most loved, and most marketable track and field star on earth.
Seven years ago, a 19-year-old Usain Bolt stepped out unto the track at the National Stadium in Kingston, Jamaica. Four years earlier, in that same stadium before a jubilant crowd, Usain …
Fight or Flight – Silence or Violence
When someone disappoints us, it isn’t always easy to stop and figure out what went wrong. We are far more likely to jump to conclusions, blame the other person, then either silently fume or angrily drag them over the coals. This is the beginning of conflict. To many of us, every possible confrontation has only two options: fight or flight.
Although we know better, many of us are often too afraid to speak up. We choose to sweep the issue under the carpet to avoid the threat of being embarrassed. We may resort to dropping subtle hits, changing the subject or becoming withdrawn. We default to silence rather than broach a topic …
It’s Monday again, groan… This is the exasperated refrain that can be heard around the world, in every language at the start of each new work week. In the photo of street graffiti above, we are cheekily chided: “Mondays aren’t so bad, it’s your job that sucks.” In a typical case of “it’s funny because it’s true”, the accusing words resonate with us. But are those irreverent words really true? Do the millions of people around the world who dread each Monday’s arrival really have jobs that suck? With all the drama, frenemies, nonsensical rules and un-stimulating environments many of us experience at work, maybe do have horrible jobs. Or maybe not.
Maya Angelou wrote “If you don’t like something, …
Anna Karenina has been on my must read list for many years. I have been keeping lists – and book lists in particular – since my first summer journal at eight years old. The epic Russian novel appears at the top of many top ten novels lists and has been referred to as “flawless” and “the greatest novel ever written” by two of the most celebrated novelists of our time.
I have owned a copy of Anna Karenina for about ten years. If I have made any attempt at all to read it, I have never gotten much past the first sentence, which is one of the most iconic quotes from the book “All happy families resemble one another, each …
Monday, November 26, 2012 – Alice Herz Sommer celebrates her 109th birthday. Living alone in a small London apartment, this amazing woman is the world’s oldest living holocaust survivor. A former concert pianist, Alice has been playing the piano since she was five years old. Using only eight fingers, Alice still practices for hours every day. Alice’s story is a testament to the power of the human spirit. She and her six-year old son survived two years in the Nazi concentration camp of Theresienstadt, escaping almost certain death. She has witnessed unspeakable cruelty, watching hundreds go to their deaths in the gas chambers or through sickness and starvation. And yet, this living hero has never stopped smiling. This ever-laughing centenarian …
Love hurts. Love scars. Love wounds and mars. Ooh ooh. Love hurts. ~Beverley Ross and Neil Fredericks, performed by ‘Nazareth’
Rejected by Cyberspace
Many years ago, newly single, I tried to sign up for an online dating service. The television commercial boasted the site’s ability to find “soul mates” for its members based on “29 dimensions of compatibility”. So, I slogged through the 436-question Compatibility Profile. Apparently, now it has been shortened to 250 questions. To the faceless evaluator, I shared self-descriptions, personal characteristics, important qualities, personal beliefs, living skills, communication style, relationship style and my family background. I answered scores of multiple choice questions such as “If you decided to stay at home for the evening would you tend …
Slightly ahead of my annual goal, I have just completed book number fifty-three for 2012. ‘Crucial Confrontations: Tools for Resolving Broken Promises, Violated Expectations, and Bad Behavior‘, was released a few years ago by authors Kerry Patterson, Joseph Grenny, Ron McMillan and Al Switzler. The book teaches how to confidently address violated expectations and resolve accountability issues without harming relationships.
[Husband lying on the sofa watching TV.]
Wife: Honey, can you please remember to take out the garbage tonight?
[Thirty minutes later.]
Wife: Honey, are you going to take out the garbage?
Husband: In a minute.
[One hour later.]
Wife: Honey, the garbage!
How Do You Respond to Bad Behavior?
We have all …
Memories of My First November First
Antigua and Barbuda celebrated its 31st anniversary of independence on Thursday, November 1st. As an Antiguan national recently transplanted to St. Lucia, I indulged in a proud display of nationalism. Photos of what I consider to be the most beautiful flag in the world adorned my facebook page, and I tweeted YouTube links to the patriotic son-of-the-soil calypso renditions of yesteryear.
In 1981, I was six years old — old enough to appreciate that something of great significance was occurring. I remember standing uniformed in the dusty schoolyard of the local Maria Montessori school singing our national anthem, ‘Fair Antigua and Barbuda’, and waving mini flags as a tribute to our newly independent nation. …
This week, I took advantage of Audible.com‘s promotion for the new Whispersync for Voice feature. The new technology allows readers to listen and read simultaneously or switch seamlessly from audiobook to e-book and vice versa. Up to 22 free Kindle ebooks are available here for a limited time. I shamelessly downloaded 19 of the available 22 titles, even though I’d already read some of them.
Ethan Frome: The Story of a Loser
The first title I read is one of Edith Warton’s best known works. ‘Ethan Frome’ is the story of a poor, downtrodden New England farmer trapped in a loveless relationship with a conniving, invalid wife. The book’s protagonist can’t seem to catch a break. As one bad …